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Refund policy

Luxe Barbeque Company offers a 7 day full refund from the date of purchase.

As well as a 14 day in store credit policy.

Original proof of purchase is required for full refund and/or in store credit. *used grills not valid for refund or store credit. 

Parts and special orders not valid for refund or store credit and are final sale.  Items must be in original packaging and in good order to be valid for refund or store credit.  Approved returns are subject to a minimum 25% restocking charge. 

Shipping charges are non refundable and customer is responsible for return shipping charges to Luxe Barbeque Company. Manufacturer defects valid for warranty not refund. 

 

Price Match Policy

Luxe Barbeque Company offers a 30 day price match policy from date of purchase.

Price Match requests are subject to and require:
- Proof of current and valid competitors advertisement
- Competitor must be a current authorized retailer
- Original sales receipt 
- Item is currently in stock at Luxe Barbeque Company

Excludes discontinued, none current, floor model, as-is and damaged merchandise.
Luxe Barbeque Company reserves the right to confirm any price match request.

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