Luxe Barbeque Company offers a 7 day full refund from the date of purchase.
As well as a 14 day in store credit policy.
Original proof of purchase is required for full refund and/or in store credit. *used grills not valid for refund or store credit.
Parts and special orders not valid for refund or store credit and are final sale. Items must be in original packaging and in good order to be valid for refund or store credit. Approved returns are subject to a minimum 25% restocking charge.
Shipping charges are non refundable and customer is responsible for return shipping charges to Luxe Barbeque Company. Manufacturer defects valid for warranty not refund.
Luxe Barbeque Company offers a 30 day price match policy from date of purchase. If all criteria is determined to qualify for a price match, Luxe Barbeque Company will provide a gift card for the difference in purchase price and the price match.
Price Match requests are subject to and require:
- Proof of current and valid competitors advertisement.
- Product must be in stock at store with lower price, in order to qualify for our price match policy.
- Competitor must be a current authorized retailer
- Original sales receipt
- Item is currently in stock at Luxe Barbeque Company
- Product must be exact same sku, and model and the price match policy doesn't apply to floor models.
Excludes discontinued, none current, floor model, as-is and damaged merchandise, and Luxe Barbeque Company will not price match lower prices because of a price match on our lower original price.
Luxe Barbeque Company reserves the right to confirm any price match request.
