Price Match Guarantee & Return Policy

Refund policy –

Luxe Barbeque Company offers a 7 day full refund from the date of purchase.  As well as a 14 day in store credit policy.  Original proof of purchase is required for full refund and/or in store credit. *used grills not valid for refund or store credit.  Parts and custom orders not valid for refund or store credit and are final sale.  Items must be in original packaging and in good order to be valid for refund or store credit.  Returns will not be accepted without original proof of purchase.  Returns may be subject to a 25% restocking charge.  Shipping charges are non refundable and customer is responsible for return shipping of the product to Luxe Barbeque Company. Manufacturer defects valid for warranty not refund.

 

Price Match Policy –

Luxe Barbeque Company offers a 30 day price match policy on all the products we sell.  Please provide proof of price in order to qualify for the price match policy.  Price match must be claimed within 30 days of purchase.  Proof of lower price is required.  Price match policy does not apply to discontinued or clearance merchandise and Luxe Barbeque Company will not honor price matches from unauthorized or liquidation dealers.